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PERSONAL DATA

Privacy policy.

How MOKILIX SAS collects, uses and protects your personal data. Compliance with Law 29-2019 (Republic of the Congo) and recognition of the CNPD authority established by Law 5-2025.

Last updated: 16 May 2026.

Translation not legally validated: only the French text published on mokilix.com was written by MOKILIX.

Lire la version française

Contents

01PREAMBLE

The purpose of this policy is to describe how MOKILIX SAS (hereinafter “MOKILIX”) collects, uses, protects and shares the personal data of visitors to and clients of the mokilix.com site and associated services.

This policy falls within the framework of:

  • Law No. 29-2019 of 10 October 2019 on the protection of personal data in the Republic of the Congo
  • Law No. 5-2025 of 29 March 2025 establishing the Commission Nationale de Protection des Données personnelles (CNPD, National Personal Data Protection Commission)
  • International good practice (GDPR frameworks for transfers outside the area)

02DATA CONTROLLER

The controller of the data collected on mokilix.com is:

MOKILIX SAS Immeuble Acacia, third floor Republic of the Congo Email: contact@mokilix.com

03DATA COLLECTED

MOKILIX collects the following data:

  • Form data: surname, first name, organisation, position, business email, telephone, free-text message — entered voluntarily via the contact forms.
  • Technical data: IP address, browser type, pages visited, length of visit, referral source — collected automatically for statistical purposes.
  • Cookies: see the “Cookies” section below.

04PURPOSES OF PROCESSING

Your data is used to:

  • Respond to your contact, quote or appointment requests
  • Handle sales follow-up and customer relations
  • Improve the site, its content and its usability
  • Send you, with your explicit consent, our newsletter or information about our services
  • Comply with our legal and regulatory obligations

05LEGAL BASIS

Processing is based on one of the following legal bases:

  • Consent (newsletter, non-essential cookies)
  • The performance of a contract or of pre-contractual measures (quotes, services)
  • MOKILIX's legitimate interest in promoting its services and improving its site
  • Compliance with legal obligations (accounting retention, security)

06RETENTION PERIOD

  • Prospects (contact form): 3 years from the last exchange.
  • Clients: for the entire duration of the contractual relationship, then 5 years for accounting and evidential purposes.
  • Newsletter: until unsubscription, then immediate deletion.
  • Technical logs: 12 months maximum.

07RECIPIENTS

Your data is accessible only to authorised MOKILIX staff, and may be disclosed to:

  • Our technical service providers (Vercel hosting, Resend emailing), bound by contractual confidentiality commitments
  • Administrative or judicial authorities upon lawful request

Your data is never sold to third parties for commercial purposes.

08TRANSFERS OUTSIDE THE REPUBLIC OF THE CONGO

The mokilix.com site is hosted by Vercel Inc., whose servers are located outside Congolese territory (United States and Europe). This transfer is governed by the standard contractual safeguards offered by Vercel (SOC 2 Type II, ISO 27001 and GDPR compliance).

For sensitive projects, we offer optional sovereign hosting on local African infrastructure.

09YOUR RIGHTS

In accordance with Law 29-2019, you have the following rights:

  • Right of access: obtain a copy of your data
  • Right to rectification: correct inaccurate or incomplete data
  • Right to erasure: request the deletion of your data
  • Right to restriction: temporarily freeze a processing operation
  • Right to object: refuse a processing operation (unless there is an overriding legal basis)
  • Right to data portability: retrieve your data in a reusable format

These rights are exercised by email to contact@mokilix.com, with proof of identity. Response within 30 days at most.

10COOKIES

The mokilix.com site uses the following cookies:

  • Essential technical cookies: necessary for the site to function (session, language preferences). No consent required.
  • Audience measurement cookies: anonymised statistics to improve the site. Consent obtained on first visit.

No advertising or third-party tracking cookies are placed. You may configure your browser at any time to refuse cookies.

11RIGHT TO LODGE A COMPLAINT

If you consider that your rights are not being respected, you may lodge a complaint with the Commission Nationale de Protection des Données personnelles (CNPD, National Personal Data Protection Commission), the supervisory authority established by Law 5-2025 in the Republic of the Congo.

12CHANGES

MOKILIX reserves the right to amend this policy at any time. The version in force is the one published on the site, together with its date of last update.

Last updated: 16 May 2026.